|
Delta Computer Group’s Service Level Agreement is drafted using the Delta Advantage™ during the discovery phase of the sales process. After analysis, the document will include, but not be limited to:
- Introduction and Purpose
- An exhibit detailing the equipment under computer maintenance hardware
- Services to be delivered
- Performance Tracking and Reporting
- Problem Management and escalation
- Fees and Expenses
- Customer Duties and Responsibilities
Every customer has unique requirements. Delta’s SLA process is customized to address the ever changing technology requirements presented to your environment. Delta’s computer hardware maintenance as a service will provide cost savings and increase your IT budget. Contact us at sale@deltacomputergroup.com |
